
515 Thousands Employees Are Working in US ARM Industry
HR after COVID became a real challenge:​
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Rising labour cost continues
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Hiring, training, retaining is time and capital intensive
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Profit margins are shrinking
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Increased regulatory scrutiny, intense federal oversight and enforcement

The collection process that relies on human involvement can be revolutionized with AI Recovery Bot which can:
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Work as a co-pilot or fully replace human
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Determine collection strategy for each debtor in real time and adjust it to new circumstances or feedback
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Communicate with the debtor using natural language and sound human
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Adapt to the style and manner of communication of the debtor to make interaction personalized, comfortable and effective
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Predict objections and conduct a dialogue to turn every interaction into wining conversations
Listen to an example of a dialog conducted by an AI Recovery Bot
The AI Recovery Bot is designed to be fully automated
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Retrieve information about a debtor and develop an individual collection strategy
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Engage with customers across diverse communication channels
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Communicate with debtors naturally to achieve smoother debt settlement
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Not constrained by predefined collections transcripts
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Generate precise call notes by analysing debtor responses and behaviour
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Provide payment instructions and necessary paperwork to ensure fast debt settlement


Comparing to Human Workforces
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No need to pay HR related expenses, spend time and money to hire train new call-center employees
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Decrease dependency on human employees, no risk of human mistakes
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Operate 13/7 in each time zone, easily scale up and down the number of calls
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Consistently polite and discreet debt agents
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Seamless support for multiple languages simultaneously
Proprietary AI Recovery Bot
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Privately deployed open source LLMs with model fine tuning capabilities
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Dynamic routing between conversation scenarios depending on the revealed intent of the user
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Technology for dynamically constructing complex prompts based on predefined templates
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Effortlessly utilize data from knowledge bases
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Streaming voice generation and speech to text support
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Seamless integration with websites, messengers, telephony solutions, data sources
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Cloud or on-prem deployment
