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AI Recovery Bot

Smart Disruptive way of receivables management

515 Thousands Employees Are Working in US ARM Industry

HR after COVID became a real challenge:​
 

  • Rising labour cost continues

  • Hiring, training, retaining is time and capital intensive

  • Profit margins are shrinking

  • Increased regulatory scrutiny, intense federal oversight and enforcement

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The collection process that relies on human involvement can be revolutionized with AI Recovery Bot which can:

  • Work as a co-pilot or fully replace human
     

  • Determine collection strategy for each debtor in real time and adjust it to new circumstances or feedback
     

  • Communicate with the debtor using natural language and sound human
     

  • Adapt to the style and manner of communication of the debtor to make interaction personalized, comfortable and effective
     

  • Predict objections and conduct a dialogue to turn every interaction into wining conversations

Listen to an example of a dialog conducted by an AI Recovery Bot

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The AI Recovery Bot is designed to be fully automated
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  • Retrieve information about a debtor and develop an individual collection strategy
     

  • Engage with customers across diverse communication channels
     

  • Communicate with debtors naturally to achieve smoother debt settlement
     

  • Not constrained by predefined collections transcripts
     

  • Generate precise call notes by analysing debtor responses and behaviour
     

  • Provide payment instructions and necessary paperwork to ensure fast debt settlement

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Comparing to Human Workforces

  • No need to pay HR related expenses, spend time and money to hire train new call-center employees
     

  • Decrease dependency on human employees, no risk of human mistakes
     

  • Operate 13/7 in each time zone, easily scale up and down the number of calls
     

  • Consistently polite and discreet debt agents
     

  • Seamless support for multiple languages simultaneously

Proprietary AI Recovery Bot

  • Privately deployed open source LLMs with model fine tuning capabilities
     

  • Dynamic routing between conversation scenarios depending on the revealed intent of the user
     

  • Technology for dynamically constructing complex prompts based on predefined templates
     

  • Effortlessly utilize data from knowledge bases
     

  • Streaming voice generation and speech to text support
     

  • Seamless integration with websites, messengers, telephony solutions, data sources 
     

  • Cloud or on-prem deployment

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We ensure that all client and conversational data is securely and exclusively owned by you, by employing encryption and isolating each customer account on-prem or in the cloud

BOOK A DEMO

Thank you for your inquiry. We will contact you as soon as possible.

© 2024 AB Recovery. All Rights Reserved

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